Delete your account

Simmerlo · Effective October 19, 2026

This page explains how to permanently delete your Simmerlo account and everything stored with it — including if you no longer have the app installed.

Option 1 — in the app (recommended)

1. Open Simmerlo and sign in with the account you want to remove.
2. Go to the Profile tab.
3. Tap Delete account and confirm.

Deletion happens the moment you confirm: the account row, your profile and goal settings, and every meal entry are removed from our database at once.

Option 2 — by email (no app required)

If you cannot open the app — you uninstalled it, lost the device, or cannot sign in — send an email to support@simmerlo.com from the email address you used to sign up, with the subject line Delete my account.

• We will verify you control that address and then delete the account.
• We complete verified requests within 7 days, usually much sooner.
• If you write from a different address, we may ask one confirming question before acting, to avoid deleting someone's account at another person's request.

What gets deleted

• Your account record and sign-in identity with our authentication provider.
• Your profile and goal settings (age, height, weight, sex, activity level, daily calorie target).
• Every meal entry: dish names, calories, macronutrients, notes and timestamps.
• Your Premium entitlement link in our subscription infrastructure, so the account is no longer associated with any purchase.
• Photos were never stored on our servers (see the Privacy Policy, section 3), so there is nothing photo-related to delete on our side. Copies that exist only on your device — such as meal thumbnails in the app's local storage — stay under your device's control and go away when you uninstall the app or erase its data.

What we keep

Nothing that identifies you. After deletion we retain only aggregate, non-identifying operational records — for example, server logs that contain request timings and error messages for a short window, with no photo content and no account identifier tied to your deleted profile.

Purchase records held by Apple or Google remain subject to the store's own tax and accounting obligations; those are the store's records, not ours, and deleting your Simmerlo account does not remove them. Your subscription, if any, should be cancelled in your store account settings first — see the Terms of Service, section 5.

Before you delete

If you want a copy of your entries first, email us and we will send a machine-readable export of your data. Deletion cannot be undone after the fact, so request the export before you confirm.